Your privacy is important to us.

Why do we need your name and contact details?

We need your name and delivery address to make sure your products are delivered safely and securely.

We need your email and telephone number to confirm appointments and to let you know we’ve received your order and update you when it’s out for delivery.

We need your email/ telephone number to send you product launches, promotions and offers. You may withdraw your consent for us to keep your information, at any time, by contacting us.

We need your name and billing/delivery addresses to make sure no one is using fraudulent information. This helps to protect you and us.

Why do we need your payment information?

We need this to take payment for your order and process transactions. We take payment as soon as you place your order. We never store any payment information.

We need your name and billing/delivery addresses to make sure no one is using fraudulent information. This helps to protect you and us.

Why do we keep your contact history?

To help our Customer Services Team resolve any queries or issues you may have and to make sure we’re providing the best service possible.

Sharing your information

We do not sell any of your personal information to any third parties, however, we do share some of your data to process and deliver your order to you (e.g. payment services and couriers) to provide the best service possible to you.

Marketing Emails

If you have subscribed to our newsletter, we’ll send you emails with promotions, offers, new launches and competitions. If after you opt-in and you change your mind you can withdraw your consent by emailing hair@shilpamashru.com

How long do we keep your information?

Your information will be stored unless you request it to be deleted.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you have any questions, please contact us at hair@shilpamashru.com or on 07956 122460